Shin Dorn’s Service is Second to None in the Industry
Q: I am interested in Shin Dorn’s products, but I also have some questions. What is the best way to contact you?
No problem! Simply email your inquiry to us at sales@shindorn.com or call +86-8617-2272 to talk to our sales representative. We will be happy to provide further information.
(Currently we can only answer calls from 8:00AM to 17:00PM, Monday through Saturday. We are eight hours ahead of the Coordinated Universal Time (UTC+8).
Q: Can I change the specifications of your item and make it into the product I want?
Sure! Shin Dorn offers multiple sizes, colors and packaging choices for most of our products. We would be happy to make a custom product that suits your market. Please note that there is a minimum order quantity depending on the types of product. To inquire, feel free to contact our sales team at sales@shindorn.com.
Q: What if I can’t find the exact repair glue/repair patch/repair kit/anti-slip sticker/lubricant I’m looking for on Shin Dorn’s website?
It’s easy for adjustments.We can modify the specifications to suit your needs and also can assembly the parts that you look to include in your product(s). Please contact our sales team at sales@shindorn.com.
Q: What is unique about Shin Dorn’s service?
As an OEM and ODM company, Shin Dorn does not only meet clients’ needs but also seeks to enhance end users’ satisfaction. In 2014 Shin Dorn will introduce “Glutex”, an after-sale service for the glue-related products that clients choose to register.
The Glutex service offers supplementary benefits to clients and end users. For Glutex-registered products, Shin Dorn will offer an on-line consulting system, to which both clients and end users could have access, retrieving information regarding the registered product, such as product details, production record, usage, safety reports, etc.
Glutex will give clients and their products a distinctive advantage by not only enhancing consumer satisfaction but also outperforming competitors in the market.